Privacy Policy
Last updated: January 2025
Information We Collect
ZeksIO SARL collects information you provide directly — name, email, phone, and company information when you fill out contact or support forms. We also collect technical data such as IP addresses, browser type, and usage data through analytics tools to improve our services and measure marketing effectiveness.
How We Use Your Information
We use your information to provide and improve our IT services, respond to inquiries and support requests, send service-related communications, and comply with legal obligations. We do not sell, rent, or share your personal information with third parties for marketing purposes.
Data Retention
We retain client data for the duration of the service relationship plus seven years, in accordance with standard business record-keeping requirements. Contact information from web inquiries is retained for two years. You may request deletion of your data at any time.
Data Security
As an MSP specializing in cybersecurity, we apply the same security standards to our own data management: encryption in transit and at rest, access controls, regular security reviews, and incident response procedures in accordance with industry best practices.
Cookies & Analytics
We use Google Analytics to understand how visitors use our site. This sets cookies that collect anonymized usage data. You can opt out via your browser settings or the Google Analytics opt-out browser add-on. We do not use advertising or tracking cookies.
Contact
For privacy-related requests, contact us at [email protected]. We will respond to all requests within 30 days in compliance with applicable law.